Missed calls to booked quotes
Trades
BeforeEnquiries come in everywhere. Some get missed.
AfterEvery enquiry gets an instant reply and a booking link.
Automation & AI consulting · Work from anywhere
Do the work you love. Automate the rest.
I automate the repetitive stuff, like enquiries, bookings, invoice reminders and reports. You get hours back every week.
Free 30-minute chat. Plain English, no jargon.
Works with tools like
- Gmail
- Outlook
- Xero
- MYOB
- Google Sheets
- HubSpot
- Calendly
- Shopify
Examples
What could change for you
A few typical workflows. These are illustrations, not client case studies.
Fewer no-shows
Clinic or salon
BeforeStaff ring every client the day before.
AfterAutomatic reminders with a reschedule link.
Invoices that chase themselves
Professional services
BeforeOverdue invoices get chased when someone remembers.
AfterReminders go out on time. You get a weekly summary.
An AI helper for FAQs
Online store
BeforeThe same questions fill the inbox every day.
AfterAI answers from your policies. You approve the rest.
The goal
The best automation is the one you forget is there.
- New enquiry
- Instant reply
- Added to CRM
- Follow-up booked
All of this happens while you're on the job.
What I automate
The jobs that eat your week
If you do it over and over, it can probably be automated.
Practical AI assistants
AI that does a real job: answers common questions, drafts replies and sums up long emails. You stay in control.
Enquiries & leads
Every enquiry in one place, with an instant reply.
Bookings & reminders
Online booking that syncs with your calendar. Fewer no-shows.
Invoices & follow-ups
Invoices and polite reminders that send themselves. Works with Xero or MYOB.
CRM & email
Customer records that stay up to date, and the right email at the right time.
Connecting your tools
Your website, accounts, email and bookings, talking to each other. No more copy and paste.
Reports & dashboards
The numbers you check every week, in one dashboard or email.
How it works
From first chat to hands-free
Free chat
Tell me about your business and where your time goes.
Clear plan
We pick the changes that save the most time. You see the plan first.
Build & handover
I build and test it in your accounts, then show you how it works.
Ongoing support
I'm around to tweak and add to things as you grow.
Why work with me
An engineer who speaks your language
Engineering background
Years building automation at a large tech company.
Work from anywhere
Calls and setup all happen online, wherever you are.
Plain English, no hype
Honest advice on what's worth automating, and what isn't.
You own everything
Built in your accounts, with notes you keep. No lock-in.
FAQ
Common questions
Is my business too small for automation?
No. Small teams get the most out of it, because every hour saved goes straight back to you. If a task eats up a few hours a week, it's worth automating.
Do I need to change my software?
No. I build around the tools you already use, like your email, spreadsheets, booking system and accounting software. If a change would genuinely save you time, I'll explain why, and the choice is yours.
Is AI safe with my customers' information?
Yes, because I set it up with privacy in mind from day one. You'll know exactly where your data goes, only what's needed gets shared, and a person signs off on anything important.
What if something breaks?
Every automation I build has checks and alerts, so if something goes wrong, you'll know straight away. You also get plain-English notes on how it all works, and I'm on hand to fix it.
How much does it cost?
You'll get a clear, fixed quote after our free chat, before any work starts. No hourly surprises.
Can you help if I'm not nearby?
Yes. I work with businesses anywhere, all online, at times that suit you.
Get in touch
Book a free chat
Tell me what's taking up your time. I'll reply to set up a chat.
- 30 minutes, free
- Online, wherever you are
- A fixed quote before any work
Prefer email? hello@o2m8.io